Question 1

How do law firms manage multiple e-Billing portals?

Accepted Answer

Law firms manage multiple e-Billing portals by preparing one compliant LEDES file and submitting it to each client portal from a single workflow, instead of logging in to every system. BillSync submits those files across more than 40 e-Billing portals after the pre-bill has passed the outside counsel guideline check. Appeal deadlines and payment status come back to the same screen.

Question 2

Does BillSync replace the client’s e-Billing portal?

Accepted Answer

The client’s portal still receives the invoice. BillSync submits the LEDES file to that portal and reads status back, so the firm does not work inside each portal by hand.