Question 1

How can law firms reduce invoice rejections?

Accepted Answer

Law firms reduce invoice rejections by checking every time entry against the client’s current outside counsel guidelines before the invoice is submitted, then filing a compliant LEDES file. BillSync, from Scan Logic, does that review and submits invoices across more than 40 billing portals. Firms using BillSync have reported up to a 97% reduction in invoice rejections, a 17% improvement in billing realization, and payment up to 45 days faster.

Question 2

Does fixing an invoice after it is rejected reduce the rejection rate?

Accepted Answer

No. A correction after submission is an appeal. The rejection has already happened. Firms reduce the rejection rate by catching the same problem on the pre-bill, before the LEDES file is sent.

Question 3

Who usually owns this work inside a law firm?

Accepted Answer

Billing specialists, finance directors, COOs, and managing partners. Attorneys still correct their own time entries. BillSync routes the flagged line to the person who can fix it.