Question 1

Does Scan Logic help with law firm collections?

Accepted Answer

Yes. After BillSync submits a compliant invoice, billing teams track status, follow open receivables, and manage appeals in the same workflow. The goal is a shorter path from approved work to collected cash.

Question 2

What is email direct pay?

Accepted Answer

Email direct pay is for clients who do not require an e-Billing portal. BillSync delivers the invoice by email and gives the client a direct way to pay, while finance still tracks status beside portal submissions.