Scan Logic Appoints Dan Sharratt as Chief Client Officer
- Scan Logic
- Feb 3
- 2 min read
Updated: Mar 16
New Hire Strengthens Scalable Onboarding and Long-Term Client Success as Platform Adoption Accelerates
Los Angeles, CA — February 3, 2026 — Scan Logic today announced that Dan Sharratt has joined the company as Chief Client Officer. This move reinforces our focus on scalable onboarding and long-term client success as adoption across our platform ecosystem continues to accelerate.
Dan brings extensive experience in law firm back-office applications and financial systems. He has a proven track record of building and scaling high-performing client onboarding teams. At nQ Billback and Chrome River, he led onboarding during rapid growth phases. He worked closely with platform partners to align implementations with core billing, finance, expense management, and AP automation systems. This approach reduced time-to-value and drove consistent client outcomes.
Driving Faster Time-to-Value for Law Firms
At Scan Logic, Dan will oversee client onboarding, adoption, and long-term success across our platform. His primary focus is to ensure firms go live quickly, realize measurable value early, and expand their use of Scan Logic as part of a broader, integrated billing and compliance strategy.
By strengthening onboarding operations and partner alignment, we aim to deliver predictable, high-quality outcomes. As more firms adopt our platform through our growing ecosystem, Dan's leadership will be crucial.
Leadership Focused on Scale and Consistency
“Dan’s experience scaling client success organizations and working hand-in-hand with platform partners makes him a natural fit for Scan Logic at this stage,” said Rick Hellers, CEO of Scan Logic. “As adoption grows through our partner ecosystem, Dan’s leadership will be critical to maintaining consistency, speed, and quality across every client engagement.”
With Dan’s appointment, we continue to invest in the operational leadership required to support our expanding partner ecosystem. Our goal is to deliver reliable, high-quality results for mid-sized law firms.
The Importance of Client Onboarding
Client onboarding is a vital process for any organization, especially in the legal sector. It sets the tone for the entire client relationship. A smooth onboarding process can lead to higher satisfaction and retention rates. Here are some key benefits of effective onboarding:
Quick Integration: Clients can start using our services without delays.
Enhanced Understanding: Clients gain a clear understanding of our platform's capabilities.
Increased Engagement: Early value realization encourages clients to engage more deeply with our offerings.
The Role of Technology in Onboarding
Technology plays a crucial role in streamlining the onboarding process. By leveraging smart technology, we can automate many tasks that traditionally consume time and resources. This not only boosts efficiency but also enhances the overall client experience.
The Future of Legal Billing
As the legal industry evolves, so too must our approach to billing and compliance. The integration of intelligent automation is not just a trend; it's a necessity. Firms that adapt will thrive. Those that resist change may struggle to keep up.
Conclusion
In conclusion, Dan Sharratt's addition to Scan Logic marks a significant step forward in our mission to simplify compliance and automate tasks. We are committed to becoming the go-to solution for mid-sized law firms facing complex e-billing and financial processes. Our flagship product, BillSync, is designed to help firms boost cash flow and efficiency.
Learn more about Dan on LinkedIn.
Comments