I'm Just an e-Bill Part Two: e-Billing Timeline & Crisis
- Scan Logic
- Oct 14
- 1 min read
Join us on our six part journey of the e-Billing process with I'm Just an e-Bill!
Part Two: The e-Billing Crisis: From Handshake to Headache
In part one, we introduced Rick Hellers, Scan Logic, and BillSync—the solution hundreds of law firms trust to navigate the e-Billing maze.
But how did we get here? How did billing evolve from a simple handshake into a compliance crisis?
It started with trust. A handshake. An agreement between attorney and client. Then came contracts—more formal, but still manageable.
Then came OCGs (Outside Counsel Guidelines).
What began as reasonable client expectations quickly multiplied into an avalanche of conflicting rules, formats, and platforms. Each client demanded different protocols. Each invoice required different codes. Each rejection cost time and money.
The e-Billing promise was simple: make billing easier. The reality? It became a crisis.
Today's law firms face:
Hundreds of different OCG requirements
Dozens of e-Billing platforms to master
Endless rejections for minor formatting errors
What was meant to streamline billing instead created chaos—turning what should be straightforward cash flow into a compliance nightmare.
Stay tuned for part three where we explore how firms are drowning in rejected invoices and the real cost of e-Billing complexity.
Check out the full video series on YouTube.
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